Contents

• Use a structured approach to identifying and defining the problem, determining the root cause through analysis and defining an appropriate solution.
• Use a range of logical, data, process and root cause analysis tools to develop an understanding of the problem and identify a root cause.
• Understand the importance and approaches to verifying a root cause.
• Identify, evaluate and develop solutions that address the root cause of the problem.

Duration

01-Day Theory & Practical

Value Added

• Refreshments
• Lunch
• Registration
• Examination Entry Fees
• Comprehensive Course Notes
• Certificate (on successful completion)

Inhouse Training

This course can also be run in house for up to 15 persons per course by arrangement